The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.
We collect complaints about hundreds of issues from data security and false advertising to identity theft and Do Not Call violations. We use these complaints to bring cases, and we share them with law enforcement agencies worldwide for follow-up.
|Regular Mail:||Office of Policy and Coordination Room CC-5422 Bureau of Competition Federal Trade Commission 600 Pennsylvania Ave. N.W. Washington, D.C. 20580|
The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. We conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities.
It is generally best to file a police report on a scammer, reach out to your bank, and file a complaint with the appropriate federal agency as soon as possible after you have been scammed. To file a police report for a scam, you will need make a call to or visit the fraud division of your local police department.
Our goal is to respond within the timeframe outlined in the Freedom of Information Act, which is twenty working days, or approximately one month, but this may vary with the complexity of the request.
To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That’s all there is to it. If you’ve been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.
The Federal Trade Commission works to promote competition, and protect and educate consumers. You can learn more about consumer topics and file a fraud report online or by calling 1-877-FTC-HELP (382-4357).
Step 1 – Contact the seller or service provider
As soon as possible, contact the business to explain the problem and the outcome you want. In many cases a simple phone call or visit can fix the problem.
Consumers who wish to forward unwanted or deceptive spam to the FTC should use the firstname.lastname@example.org address. Whenever you complain about spam, it’s important to include the full email header. spam to defraud consumers.
Report it. Forward phishing emails to email@example.com (an address used by the Anti-Phishing Working Group, which includes ISPs, security vendors, financial institutions, and law enforcement agencies).
Administrative Enforcement of Consumer Protection and Competition Laws. … Under Section 5(b) of the FTC Act, the Commission may challenge “unfair or deceptive act[s] or practice[s],” “unfair methods of competition,” or violations of other laws enforced through the FTC Act, by instituting an administrative adjudication.
Despite criticism of its regulatory inadequacy, the FTC has successfully brought legal actions against many businesses addressing a wide range of data privacy issues including peer-to-peer file sharing, social media networking, spam, spyware, behavioral advertising and failure to adhere to privacy commitments.
File a report online with the FTC, or by phone at (877) 382-4357. These reports are used by government agencies to recognize scam patterns. Some may even take action against companies or industries based on those reports. However, most agencies do not follow up on complaints and cannot recoup lost funds.
By having your cell number, a scammer could trick caller ID systems and get into your financial accounts or call financial institutions that use your phone number to identify you. Once the scammer convinces your carrier to port out your number, you may never get it back.
Tell us what you think. ReportFraud.ftc.gov is the federal government’s website where you can report fraud, scams, and bad business practices. Visit consumer.ftc.gov to find tips and learn how to avoid scams.
The FTC administers a wide variety of laws and regulations, including the Federal Trade Commission Act, Telemarketing Sale Rule, Identity Theft Act, Fair Credit Reporting Act, and Clayton Act. In total, the Commission has enforcement or administrative responsibilities under more than 70 laws.
Section 5(a) of the Federal Trade Commission Act (FTC Act) (15 USC §45) prohibits “unfair or deceptive acts or practices in or affecting commerce.” This prohibition applies to all persons engaged in commerce, including banks. … Depend- ing on the facts, a practice may be unfair, deceptive, or both.
scam @ efccnigeria.org & info @ efccnigeria.org or the Nigerian Police Force with website at www.nigeriapolice.org and email webmaster @ nigeriapolice.org are the appropriate authorities mandated by the Federal Government of Nigeria, to deal with such issues. You may forward your e-mail to them for prompt action.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
Spammers can tell if you open an email when you or your email application interact with their message. When your webmail or mobile email app automatically downloads remote resources like photos or graphics, the spam sender immediately knows their content was viewed.
The CAN-SPAM Act does not give consumers who have received spam email standing to file a private lawsuit for damages. Instead, private citizens must rely on the Federal Trade Commission (“FTC”) or state attorneys general to sue on their behalf to recover damages, impose civil penalties, or impose injunctions.
Report fake websites, emails, malware, and other internet scams to the Internet Crime Complaint Center (IC3). Some online scams start outside the United States. If you have been affected by an international scam, report it through econsumer.gov.